Learning Center · Guided by eLCee

One body of knowledge.
Every audience.

The Learning Center is an interactive knowledge layer over the entire platform — and a single, named guide, eLCee, who renders that knowledge differently depending on who's asking. It replaces the 400-page user guide that never gets read, and de-risks both sides of adoption at once: your people's ability to use the system, and your engineers' confidence to own it.

Ask anything Adaptive lenses Guided walkthroughs Architecture on demand

The knowledge is the asset

A curated body of platform knowledge — current by construction.

90+
curated knowledge documents
grounded in the live codebase
5
solutions covered
end to end
3
audience lenses
business · operational · technical
0
manuals to write
— the system documents itself

The same answer, shaped for who's asking

One area of knowledge. Switch the lens — eLCee surfaces the right facets, at the right depth.

Topic: Program Subscriptions
"Why does this matter?"

A program subscription is the contractual switch that controls which investor programs a client can ever be priced on. It's how the platform enforces — at the business level — that a lender only sees and prices the products they're actually authorized to sell. No accidental pricing on a program you don't carry.

"How do I set one up?"

In Company Manager, open the client and go to its program subscriptions, then check the investor programs that client may use and save. Each row is one program the client becomes eligible to price; remove a subscription and that program disappears from the client's pricing immediately. History Mode lets you see and restore past changes.

"How is it modeled?"

A subscription is a governed join between a client and an investor program, written through the stored-procedure data layer and soft-deleted (never hard-deleted) so the change stays auditable. The Program Engine reads the subscription set as its very first gate — it never evaluates a program a client isn't subscribed to — which keeps eligibility scoped and fast.

Meet eLCee

A warm, knowledgeable guide to the whole platform — not a search box, and not a manual.

eLCee is the single human face of the Learning Center — a play on Learning Center. Ask her how a feature works and she explains it like a colleague who knows every corner of the system; ask her about the architecture and she goes as deep as your role allows. Few vendors can show strength on both the operational and the technical side at once — that is the differentiator, and it is built into the foundation, not bolted on.
💬
Evaluate it the way you'll own it — by interrogation

Most platforms ship a manual nobody reads. PPE1 ships a guide you can question. Ask eLCee how any corner of the system behaves — eligibility, pricing, overlays, history — and get an answer drawn from the platform's own documented behavior. A qualified buyer doesn't have to take our word for it; they can interrogate the running system directly.

Many ways in — one knowledge underneath

Every mode draws from the same deep corpus. Adding a mode is additive, never a fork.

Browse — "the book"
Written summaries, layered by depth — the readable reference for every area of the platform.
Ask Live
Conversational Q&A. Type a question; eLCee answers from the platform's own documented behavior, with multi-turn memory.
Diagrams
Architecture diagrams for the technical reader; workflow flowcharts for the operational one — generated from the same source.
Guided walkthroughs
Step-by-step "how do I…" guidance for any feature, in the depth the user needs.
Code-on-screen Gated
For technical evaluators: view and have eLCee explain allowed code — access-tiered and IP-guarded.

The engine behind eLCee

Grounded, governed, and self-improving.

Agentic, grounded retrieval

eLCee reads the platform's own knowledge corpus in a reasoning loop — not a single-shot lookup — and answers from the documented system, not the open internet. Responses stream in real time with multi-turn conversation memory.

Tier-gated by identity

What eLCee reveals is scoped to the viewer's access tier — sub-technical audiences get a sanitized view. A hard guard keeps secrets, credentials, and proprietary internals off-limits to everyone, independent of tier, and never discloses the underlying AI provider.

Self-improving & evaluated

When a question exposes a knowledge gap, the corpus is strengthened in place, so eLCee gets more accurate over time. Because answers are grounded in documentation written against the live codebase and re-verified when the system changes, there is no separate manual to drift out of date — the knowledge is current by construction. An automated evaluation and adversarial test harness gates every change to guard against regressions and leakage.

De-risk both sides of your organization.

Your staff's day-one productivity and your engineers' confidence to own the system — answered by one assistant.

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